“There must be an easier way” Janet thought. After staring her business just over 4 years ago, she seldom paused to think, but once in a while, in the wee hours of the night, when she falls into her Lazyboy from exhaustion at the end of the day, Janet cannot help but have a small moment of satisfac
How Sticky is Your Staff? Meaning, how good is your employee retention? Are you able to find and keep outstanding staff, or are there some weak spots? And, if there are weak spots…where are they? We have se
“Objection!” claims the customer. Sometimes Spring Cleaning sells itself, and sometimes it is a bit harder. Actually your goal when selling Spring Cleaning is not make that one-time spring cleaning sale, but instead to strengthen your relationship with you clients and convert more recurring client
“If it ain’t broke, don’t fix it”? Right? It’s a phrase that we as owners tend to model when things get comfortable. It can also be a phrase that acts as a brick wall, cutting us off from opportunity and the drive to push forward. I would like to introduce Kelly. Kelly is a clea
I recently checked in with a client on “How’s the savings going?” Mind you, when I first met list client just about three years ago this client had not only no savings, but was habitually running a little short. In fact credit cards, unpaid vendors and even tax agencies were running a debt total o
Now that you have consumed all of the holiday calories any sane person should, rang in the new year with vigor, and are cleaning up the debris from 2014, you may ask yourself “what will 2015 bring”? Maybe you have been twisting your mustache and contriving your master plans, but if you are like mos
I put together a 30 minute video demonstrating how to price spring cleanings for maximum value using the Spring Cleaning Pricing tools. As well as some handy tips on what to include in the service, marketing and attracting prime customers with these flagship services.
In celebration of U.S. Small Business Administration’s National Small Business week the Seattle SBA is holding our annual “Jump Start Your Business” workshop series, May 15, 2014, and I will be presenting two topics: “Marketing 2014 – What is working now” “How to get your first 20 clients” C