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QUIZ:  Your HR Processes:  Breakthrough or Backfire?

Are you following the Best Practices for your HR Policies and Procedures? Are your staff set up to succeed or not? Find out how you rate, and where you may want to plug up some holes. Take the quiz.

* Takes 5 Minutes (25 quick questions). Your results will be emailed to you immediately.

Your email address:

Your name:

Company name:

1. Do you agree or disagree that the following statement matches your company:  “My company has an employee handbook (or manual) where my employee structures and expectations are clearly laid out, and everyone can understand.”
 
 
 
 
 
2. Do you agree or disagree that the following statement matches your company:  “My staff receive all of the hours that they expect, and they receive their tentative schedule at least one week in advance.”
 
 
 
 
 
3. Do you agree or disagree that the following statement matches your company:  “My company has a fair attendance policy that we stick with, and allows a reasonable amount of room for personal illness, family needs and life emergencies.”
 
 
 
 
 
4. Do you agree or disagree that the following statement matches your company:  “My company has a good “request for time off” policy of which every employee is aware of, and they adhere to, and is reasonable, allowing for staff members to have a life outside of their job .”
 
 
 
 
 
5. Do you agree or disagree that the following statement matches your company: “Our Employee Handbook or Manual have a solid standard for how long it takes to complete cleaning tasks, areas, room types and scopes should take, and we have a clear training process for teaching recruits to acheive productivity goals”
 
 
 
 
 
6. Do you agree or disagree that the following statement matches your company:  “Everyone in the company fully reads and absorbs the employee handbook information , and has a handy copy with them on a daily basis.”
 
 
 
 
 
7. Do you agree or disagree that the following statement matches your company:   “My Employee handbook/manual includes well-written job descriptions that set employees up for success by outlining each person’s responsibilities and the parameters of their position.”
 
 
 
 
 
8. Do you agree or disagree that the following statement applies to your business:  “My employee handbook or manual includes a safety section that discusses lifting skills, slip and fall prevention, personal protective devices, chemical safety, Safety data sheets, ventilation and other OSHA and health considerations.”
 
 
 
 
 
9. Do you agree or disagree that the following statement matches your company: “My company has very clear, well laid out employee behavior policies, that we regularly enforce, and work well to produce outstanding employee behavior.”
 
 
 
 
 
10. Do you agree or disagree that the following statement matches your company: “My company has  a written Method and Procedure for our cleaning process that includes step-by-step procedures, cleaning standards, required supplies, and an estimate of time to clean; and people reading the Method and Procedure know exactly what to do.”
 
 
 
 
 
11. Do you agree or disagree that the following statement matches your company: “Our company’s Method and Procedure (or another manual or handbook) includes a detailed section describing your supplies, small tools and equipment and how to use each safely.”
 
 
 
 
 
12. How would describe the complexity of your Method and Procedure and your ability to teach new people the system?
 
 
 
 
 
13. Do you agree or disagree that the following statement matches your company: “We have a disciplinary process in place which we always follow, and we feel works very well.”
 
 
 
 
 
14. Do you agree or disagree that the following statement matches your company: “We have an effective work order process where work instructions including tasks to be performed, target labor hours, special tools, location and entry instructions, and special requests and noted.  One work order exists for each client, and any employee can read the work order and know what to do without being shown.”
 
 
 
 
 
15. Do you agree or disagree that the following statement matches your company: “Our company’s policies and procedures both communicate the values of our organization and provide everyone with a consistent process to follow.”
 
 
 
 
 
16. Do you agree or disagree that the following statement matches your company: “Our company’s policies and procedures provide our employees with a process to follow and that knowledge can help them confidently approach situations, particularly difficult situations “
 
 
 
 
 
17. Do you agree or disagree that the following statement matches your company: “All our company benefits are clearly defined in our employee handbook or manual.“
 
 
 
 
 
18. Do you agree or disagree that the following statement matches your company: “Our office processes prevent errors in communication that lead to staff going to the wrong house, going at the wrong time, etc.“
 
 
 
 
19. Do you agree or disagree that the following statement matches your company: “Our company has a process for Strategically planning in the area of current and future  HR needs.  We are very accurate in predicting ahead of time how many staff we will need, so we are rarely short handed.“
 
 
 
 
 
20. Do you agree or disagree that the following statement matches your company: “the majority of our staff that resign tend to give an adequate amount of notice.“
 
 
 
 
 
21. Do you agree or disagree that the following statement matches your company:  “My employee handbook or manual has a compensation section that explains clearly our compensation policies, limits and exceptions.  Staff can see how they can make money, earn raises and advance their career.”
 
 
 
 
 
22. Do you agree or disagree that the following statement matches your company:  “From our policies in our Employee handbook or manual employees know the acceptable measure of errors in the area of complaints, tardiness, uniform violations, etc..”
 
 
 
 
 
23. Do you agree or disagree that the following statement matches your company:  “We have an adequate process that meets all regulation for managing on-the-job injuries”
 
 
 
 
 
24. A feeling of “fairness” is one of the most important elements in employee retention.  How would your staff most likely describe the “fairness” in your work environment?
 
 
 
 
 
25. Which statement best describes your employee retention?
 
 
 
 
 
26. Thank you for taking the quiz.  Do you have any thoughts or questions you care to share?

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