sharpchip
FAQ | Login | Signup

phone:206 522 8473
  • HOME
  • ABOUT US
    • Who We Are
    • Why We Are Different
    • Our Team
  • PROGRAMS
    • Individual Programs
    • Group Programs
    • Seminars
    • Products
  • SPEAKING EVENTS
    • Need a Speaker?
    • Upcoming Events
    • Audio Recorded Events
  • RESOURCES
    • Articles
    • Assessments
    • Audio
    • Videos
    • Strategic Plan Intake
  • CONTACT US
  • SHOP NOW

Training and Development on the Gears.

QUIZ:  Do Your Staff Learn Less Than You Think From Your Training and Program?

Do you wonder how well your Training and Development Programs really rate? Do they work? What may be missing that can make it outstanding? Great training programs take raw rookies and produce people who have mastered your processes. Take the quiz.

* Takes 5 Minutes (25 quick questions). Your results will be emailed to you immediately.

Your email address:

Your name:

Company name:

1. Do you agree or disagree that the following statement matches your company:  “At our company our Field Technician Initial Training program follows a specific, written outline for each day of the training that makes it clear to Trainees how long the program takes (how many days), and what to expect each day.”
 
 
 
 
 
2. Do you agree or disagree that the following statement matches your company:  “At our company we actively solicit Trainee feedback during the training program and incorporate cumulative trainee thoughts and ideas into our future Training process.”
 
 
 
 
 
3. A successful training program takes inexperienced rookie, engages them in training and then produces people who have mastered the skills and standards of their position.  How often would you say in your company do new hire Technicians exit the initial training program mastering the skills and knowledge?
 
 
 
 
 
4. Do you agree or disagree that the following statement matches your company:  “At our company when staff members advance from Technician to Team Lead they receive a formal training on how to be a Team Lead.”
 
 
 
 
 
5. Do you agree or disagree that the following statement matches your company:  “At our company when staff members advance to Trainer they receive a formal training on how to be a Trainer.”
 
 
 
 
 
6. Do you agree or disagree that the following statement matches your company:  “At our company we have extremely frequent (weekly or more) Continued Learning Meetings for all staff including Cleaning Technicians.  These meetings include 100% positive training, and are not rant or complaint fests.”
 
 
 
 
 
7. Do you agree or disagree that the following statement matches your company:  “At our company our Trainers are part of our leadership team and meet at least every two weeks or more frequently to discuss new hire progress, training issues, strategies and other training related issues.”
 
 
 
 
 
8. Do you agree or disagree that the following statement matches your company:  “At our company we have extremely frequent (weekly or more) Continued Learning Meetings for Team Leads either as part of an “all hands” meeting or a separate Team Leaders meeting.  These meetings include 100% positive training, and are not rant or complaint fests.”
 
 
 
 
 
9. Do you agree or disagree that the following statement matches your company:  “At our company when we are training a Manager or Assistant we always teach techniques in the area of coaching, mentoring, counseling, role playing, and/or pay for conference training.”
 
 
 
 
 
10. Do you agree or disagree that the following statement matches your company: “At our company out Initial Training Program for Technicians  has clearly defined, measurable goals and well outlined expectations.”
 
 
 
 
 
11. Do you agree or disagree that the following statement matches your company: “At our company we have a written method and procedure that clearly outlines our cleaning processes, standards, step-by-step instructions, tools, productivity times and everything a staff member needs to know to deliver the housecleaning service as sold.”
 
 
 
 
 
12. Do you agree or disagree that the following statement matches your company: “At our company our Initial Training for Technicians is paid for all time worked, including any waiting time, cleaning time, driving time and “working interviews”.”
 
 
 
 
 
13. Do you agree or disagree that the following statement matches your company:  “We feel we have outstanding training programs that our staff love and leads to strong employee retention.” 
 
 
 
 
 
14. Do you agree or disagree that the following statement matches your company: “At our company we have an excellent training program for CUSTOMER SERVICE.  Things like writing notes, greeting the customer, resolving conflicts and more are all skills taught to everyone.”
 
 
 
 
 
15. Do you agree or disagree that the following statement matches your company: “At our company our training programs are delivered in such a way that all types of learners can learn.  The methods used are  listening, reading, watching,practicing, receiving feedback, and self-checking.”
 
 
 
 
 
16. Do you agree or disagree that the following statement matches your company: “During any quality checks when errors are identified they are treated as learning opportunities, where staff members are redirected of how to fix mistakes on the spot.  And the staff member makes the correction, not the supervisor or trainer.  This is our practice all of the time.”
 
 
 
 
 
17. Do you agree or disagree that the following statement matches your company: “At our company we understand the time it takes to develop new skills, and we have reasonable expectations for cleaner speed.  Trainees are not expected to meet speed or productivity standards in the first week.”
 
 
 
 
 
18. Do you agree or disagree that the following statement matches your company: “At our company we are very conscious to not overwhelm new hires, and we generally do not give days longer than 6 hours for Trainees, and we avoid doing move out cleans and other heavy duty cleans during training.”
 
 
 
 
 
19. Do you agree or disagree that the following statement matches your company: “At our company our training for new hires is always performed by Trainers who have been trained in how to train, lead, motivate and teach.”
 
 
 
 
 
20. Do you agree or disagree that the following statement matches your company: “Our training program for new hires contains tests that very fairly test the skills and knowledge of recruits.  There are not tricky questions focused on minutia, and instead really important skills are properly weighted for their importance.”
 
 
 
 
 
21. Do you agree or disagree that the following statement matches your company: “Our company provides not only training, but lots of development for its employees. Training is a learning process in which employees get an opportunity to develop a skill, competency or knowledge as per a job requirement.  “Development” is an educational process for a person’s overall long term growth.  Concepts and knowledge for the future. “
 
 
 
 
 
22. How do you feel about training new hires with your training program…
 
 
 
 
 
23. How frequently would you say graduate early a Trainee because you are short handed?
 
 
 
 
 
24. Do you have a way to assess or measure knowledge and improvements with your current employees…
 
 
 
 
25. How much do you struggle as an owner when it comes to determining lead or trainer pay?
 
 
 
 
 
26. Thank you for taking the quiz.  Do you have any thoughts or questions you care to share?

Loading... Loading…

 

 


Search by Topic

Categories

  • 2010 FREE Workshops
  • 2011 Free Workshops
  • 2012 Cruise
  • Absentee Ownership
  • Affordable Care Act
  • Affordable Care Act Healthcare
  • Announcements
  • Announcing
  • articles
  • Assessments
  • Audio
  • Balanced Life
  • Benchmarking
  • Big Secret Contest
  • Black Friday
  • Change Management
  • Compensation and Performance
  • Competition
  • Cruise
  • Customer Service
  • Economy
  • Employee Engagement
  • Employee Management
  • Employee Motivation
  • Employee Retention
  • Events
  • Financial Analysis
  • Financial Matters
  • Goals and Achievement
  • Growth
  • Health Care Reform
  • Hiring
  • Implementation
  • Leadership
  • mainpost
  • Management
  • Marketing
  • Marketing and Growth
  • Micro-Management
  • micromanagement
  • Next Level
  • Operational Systems
  • Organization
  • Overworked Owner
  • Press Opportunities
  • Pricing and Estimating
  • Product Info
  • Professional Skills
  • Profit
  • Public Relations
  • Quick Links
  • Quizzes
  • Recruiting and Hiring
  • Renee's New Ventures
  • Rules
  • Sales
  • Self-Running Business Operations Package
  • Sell Your Business
  • Sharpchip
  • Small Business Economy
  • SMART Women MAID Rich
  • Social Media
  • Staff Training
  • Strategic Planning
  • Strategy
  • Tax Credit
  • Testimonial Sweepstakes
  • Time Management
  • Time Managment
  • Training and Development
  • Uncategorized
  • Videos
  • Women Entrepreneurs
  • Work Enjoyment
[constantcontactapi formid="1"]
  • HOME
  • ABOUT US
  • PROGRAMS
  • SPEAKING EVENTS
  • RESOURCES
  • CONTACT US
Privacy Policy - Terms and Conditions. All Rights Reserved 2025 YourCleaningBusiness Inc.